Terms of Service

Welcome to Haya & Kalos. By accessing or using our website and services, or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our site.

1. Definitions

“Company”, "We" or "Us" refers to Haya & Kalos. "You" refers to the visitor, user or customer. "Products" refers to any goods sold via our website.

2. Use of the Website

By using this website you confirm that you are at least 18 years old and legally able to enter into binding contracts. You agree to comply with all applicable laws and these Terms.

3. Orders, Pricing & Payment

We make reasonable efforts to display accurate product information and pricing. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price. Payment methods available at checkout will be displayed; prepaid orders are charged at purchase.

4. Shipping & Delivery

Delivery timelines are estimates and depend on courier services and location. Risk of loss passes to you upon pickup by the carrier. We are not responsible for customs delays on shipments.

5. Returns, Exchanges & Refunds

Our Returns & Refund Policy is available below and forms part of these Terms.

6. Intellectual Property

All content on this website, including images, text, logos and product designs, is owned by Haya & Kalos or used with permission. You may not reproduce or use our content for commercial purposes without written permission.

7. Prohibited Conduct

Users must not use the site for unlawful purposes, to infringe intellectual property, to interfere with the site’s operation, or to transmit harmful material.

8. Limitation of Liability & Indemnity

To the maximum extent permitted by law, Haya & Kalos will not be liable for indirect, incidental or consequential damages. You agree to indemnify us against losses arising from your breach of these Terms.

9. Governing Law

These Terms are governed by the laws of India. Disputes will be subject to the jurisdiction of the courts in [City, e.g., Bengaluru], unless otherwise required by law.

10. Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted on this page with a new effective date.

11. Contact Details

• Haya & Kalos
• Falak Randerian
• Email: hello@hayakalos.com
• Phone: +91 733-7833-080
• Address: The Hub @ SNN Raj Serenity Begur - Koppa Road Yelenahalli Begur, Khata No 10, 560114 Bengaluru Karnataka, India